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Redefining retail: 10 guiding principles for a post-digital world

By: Contributor(s): Material type: TextTextPublication details: New Delhi: Wiley India; c2024.Description: xxxvi, 358pISBN:
  • 9789370603202
Subject(s): DDC classification:
  • 658.87 KOT
Summary: The authors describe ten critical principles that should guide the actions of your company, whether you work with a startup, an SME, or a large, established organization. They also discuss: - -The main challenges retailers face in a world that’s been fundamentally transformed by the digital revolution. -How to future-proof your marketing strategy, including 10 guiding principles for a new customer experience at retailers and consumer brands. -The opportunities and threats of creating a seamless customer journey in the physical, digital, and virtual realms.
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Includes bibliographical references and index.

The authors describe ten critical principles that should guide the actions of your company, whether you work with a startup, an SME, or a large, established organization. They also discuss: -
-The main challenges retailers face in a world that’s been fundamentally transformed by the digital revolution.
-How to future-proof your marketing strategy, including 10 guiding principles for a new customer experience at retailers and consumer brands.
-The opportunities and threats of creating a seamless customer journey in the physical, digital, and virtual realms.

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