Your search returned 137 results.

Results
	1.		Building brands directly creating business value from customer relationships by Pearson, Stewart Material type: Text Publication details: London Macmillan Press Ltd 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.827 PEA . Place hold Save to lists Add to cart (remove)
	2.		Building buyer relationships sales and marketing in a business to business environment Daragh O'reilly and Julian J. Gibas by O'Reilly, Daragh Gibas, Julian J. Material type: Text; Format: print ; Nature of contents: Publication details: London Pitman Publishing 1995 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.81 ORE , ... Place hold Save to lists Add to cart (remove)
	3.		Kaizen strategies for customer care how to create a powerful customer - care program - and make it work by Wellington, Patricia Material type: Text Publication details: London Pitman Publishing 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 WEL . Place hold Save to lists Add to cart (remove)
	4.		Winning and keeping industrial customers the dynamics of customer relationships by Jackson, Barbara Bund Material type: Text Publication details: Massachusetts Lexington Book 1985 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 JAC . Place hold Save to lists Add to cart (remove)
	5.		Customer retention an intergrated process for keeping your best customers by Lowenstein, Michael W Material type: Text Publication details: Milwau Kee ASQC Quality Press 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 LOW . Place hold Save to lists Add to cart (remove)
	6.		What do your customers really want ? here's a sure fine way to find out by Lytle, John F Material type: Text; Format: print ; Nature of contents: Publication details: Chicago Probus Publishing Company 1993 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 LYT . Place hold Save to lists Add to cart (remove)
	7.		Benchmarking Customer Service by Peters, Glen Material type: Text Publication details: London Pitman Publishing 1994 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 PET . Place hold Save to lists Add to cart (remove)
	8.		High performance sales organizations Achieving competitive advantage in the global market place Kevin J. Corcoran ...[el at] by Corcoran, Kevin J. Material type: Text Publication details: Chicago Irwin 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.81 HIG. Place hold Save to lists Add to cart (remove)
	9.		The management and practice of public relations by Stone, Norman Material type: Text Publication details: Houndmills Macmillan Press Ltd 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 659.2 STO . Place hold Save to lists Add to cart (remove)
	10.		Creating customer loyalty Material type: Text Publication details: London Kogan Page 1993 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 CRE. Place hold Save to lists Add to cart (remove)
	11.		Advance in relationship marketing by Adrian Payne ed Material type: Text Publication details: London Kogan Page Ltd 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 ADV . Place hold Save to lists Add to cart (remove)
	12.	Image from Amazon.com	Effective marketing communications A skill and activity-based approach by Andersn, Alan H Material type: Text Publication details: Blackwell, 1995. 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.802 AND . Place hold Save to lists Add to cart (remove)
	13.		Customer loyalty how to earn it, how to keep it by Griffin, Jill Material type: Text Publication details: New York Lexington Books 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 GRI . Place hold Save to lists Add to cart (remove)
	14.		Customer loyalty and success by Lynch, James J Material type: Text Publication details: Houndmills Macmillan press Ltd 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 LYN . Place hold Save to lists Add to cart (remove)
	15.		Net gain expanding markets through virtual communities John Hagel,Arthur G.Armstrong by Hagel,John Armstrong,Arthur.G Material type: Text Publication details: Boston Harvard business school press 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.872 HAG . Place hold Save to lists Add to cart (remove)
	16.		the quest for loyalty creating value through partnership edited with an introduction by Frederick F. Reichheld,Forward by Scott D. cook by Reichheld,Frederick F Material type: Text Publication details: Boston Harvard business school publishing 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 QUE. Place hold Save to lists Add to cart (remove)
	17.		Up the loyalty ladder turning some time customers into full-time advocates of your business by Raphel,Murray Raphel,Neil Material type: Text Publication details: Newyork Harper collins 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 PAP . Place hold Save to lists Add to cart (remove)
	18.		Customer satisfaction is worthless, customer loyalty is priceless how to make customers love you, keep them coming back, and tell everyone they know by Gitomer, Jeffrey H Material type: Text Publication details: Austin Bard Press 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8'12 GIT . Place hold Save to lists Add to cart (remove)
	19.		Online customer care applying today's technology to achieve world-class customer interaction by Cusack, Michael Material type: Text Publication details: Milwankee ASQ Quality Press 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8'12 CUS . Place hold Save to lists Add to cart (remove)
	20.		Delivering profitable value a revolutionary frame work to accelerate growth, generate wealth, and rediscover the heart of business by Lanning, Michael J Material type: Text Publication details: Massachusetts Perseus Books 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 LAN . Place hold Save to lists Add to cart (remove)

1
2
3
4
5
6
7
Next
Last

Williamson Magor Library | International Management Institute New Delhi