The eternal e-customer how emotinally intelligent interfaces can create long-lasting customer relationships

By: Material type: TextTextPublication details: New York Mcgraw-Hill 2001Description: xxvi,261p Subject(s): DDC classification:
  • 658.812 BER 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.812 BER  (Browse shelf(Opens below)) Available 10862

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Williamson Magor Library | International Management Institute New Delhi