The eternal e-customer (Record no. 8566)

MARC details
000 -LEADER
fixed length control field 00792aam a2200193 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241204213600.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241204b2001 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency IMI, New Delhi
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 BER 
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bergeron, Bryan P
245 ## - TITLE STATEMENT
Title The eternal e-customer
Remainder of title how emotinally intelligent interfaces can create long-lasting customer relationships
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Mcgraw-Hill
Date of publication, distribution, etc. 2001
300 ## - PHYSICAL DESCRIPTION
Extent xxvi,261p 
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Internet marketing
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Customer loyalty
920 ## -
-- 8556
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
a The eternal e-customer : how emotinally intelligent interfaces can create long-lasting customer relationships 
960 ## - PHYSICAL LOCATION (RLIN)
Physical location, PLOC (RLIN) New York: Mcgraw-Hill, 2001. 
969 ## -
-- Books 
909 ## -
-- 10862 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category10862ShelfC RESTRICTED_DOC    N'
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Koha item type
        International Management Institute New Delhi International Management Institute New Delhi 21/08/2001   658.812 BER  10862 Book

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