Customer service

By: Material type: TextTextPublication details: London Pitman publishing 1995Description: 5U[xiii,155 : xiii,128 : xiii,152 : xiii,98 : xiii,121p] Subject(s): DDC classification:
  • 658.812 STO 
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Item type Current library Call number Status Barcode
Reference Reference International Management Institute New Delhi 658.812 STO  (Browse shelf(Opens below)) Available 7010
Reference Reference International Management Institute New Delhi 658.812 STO  (Browse shelf(Opens below)) Available 7011
Reference Reference International Management Institute New Delhi 658.812 STO  (Browse shelf(Opens below)) Available 7012
Reference Reference International Management Institute New Delhi 658.812 STO  (Browse shelf(Opens below)) Available 7013
Reference Reference International Management Institute New Delhi 658.812 STO  (Browse shelf(Opens below)) Available 7014
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contents:U1 Maintain reliable customer service-U2 communicate with customers-U3 develop positive working relationship with customers-U4 solve problems on behalf of customers-U5 initiate and evaluate change to improve service to customeers 

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