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Service operations management improving service delivery Robert Johnston & Graham Clark

By: Contributor(s): Material type: TextTextPublication details: Noida Pearson India Education Services Pvt Ltd 2005Edition: 2nd ed. Description: 516 p. ISBN:
  • 9788131715208 
Subject(s): DDC classification:
  • 658 JOH 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658 JOH  (Browse shelf(Opens below)) Available G5988
Book Book International Management Institute New Delhi 658 JOH  (Browse shelf(Opens below)) Available G3413
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Includes bibliographical references and index. 

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Williamson Magor Library | International Management Institute New Delhi