Service operations management improving service delivery
Johnston, Robert
Service operations management improving service delivery Robert Johnston & Graham Clark - 2nd ed. - Noida Pearson India Education Services Pvt Ltd 2005 - 516 p.
Includes bibliographical references and index.
9788131715208
658 JOH
Service operations management improving service delivery Robert Johnston & Graham Clark - 2nd ed. - Noida Pearson India Education Services Pvt Ltd 2005 - 516 p.
Includes bibliographical references and index.
9788131715208
658 JOH