Customer service building successful skills for the twenty-First century

By: Material type: TextTextPublication details: Boston McGraw Hill/Irwin 2005Edition: 3rd ed.  Description: xvi, 416p Subject(s): DDC classification:
  • 658.812 LUC 
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Book Book International Management Institute New Delhi 658.812 LUC  (Browse shelf(Opens below)) Available 15490
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Inlcudes bibliographical references and index 

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Williamson Magor Library | International Management Institute New Delhi