Customer service building successful skills for the twenty-First century
Lucas, Robert W
Customer service building successful skills for the twenty-First century - 3rd ed. - Boston McGraw Hill/Irwin 2005 - xvi, 416p
Inlcudes bibliographical references and index
658.812 LUC
Customer service building successful skills for the twenty-First century - 3rd ed. - Boston McGraw Hill/Irwin 2005 - xvi, 416p
Inlcudes bibliographical references and index
658.812 LUC