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Services marketing integrating customer focus across the firm Valarie A Zeithaml & Mary Jo Bitner

By: Contributor(s): Material type: TextTextPublication details: New Delhi TMH 2003Edition: 3rd ed.  Description: xx, : 668p. ISBN:
  • 9780070530423 
Subject(s): DDC classification:
  • 658.8 ZEI 
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Holdings
Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available G5271
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available G2982
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available G2871
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available 12804
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available 12805
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available 12806
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available 12807
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available 12808
Book Book International Management Institute New Delhi 658.8 ZEI  (Browse shelf(Opens below)) Available 12809

Includes index 

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