Winning the service game
Schneider, Benjamin
Winning the service game Benjamin Schneider, David E. Bowen - Boston Harvard Business School Press 1995 - xi, : 295p. : 24cm.
Includes index
658.812 SCH
Winning the service game Benjamin Schneider, David E. Bowen - Boston Harvard Business School Press 1995 - xi, : 295p. : 24cm.
Includes index
658.812 SCH