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Relationship marketing for competitive advantage winning and keeping customers Adrian Payne ... [et al.].

By: Contributor(s): Material type: TextTextPublication details: Boston Butterworth-Heinemann 1995Description: x, 304 p. : ISBN:
  • 075062020X 
Subject(s): DDC classification:
  • 658.812 REL
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"Published on behalf of the Chartered Institute of Marketing". Includes index. 

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