APA
Afsar B., Rehman A. B. R. U., . (2010). Customer relationship management in banks. Germany: LAP LAMBERT Academic publishing AG & Co KG.
Chicago
Afsar Bilal, Rehman Asim Bangash Rehmat Ullah, . 2010. Customer relationship management in banks. Germany: LAP LAMBERT Academic publishing AG & Co KG.
Harvard
Afsar B., Rehman A. B. R. U., . (2010). Customer relationship management in banks. Germany: LAP LAMBERT Academic publishing AG & Co KG.
MLA
Afsar Bilal, Rehman Asim Bangash Rehmat Ullah, . Customer relationship management in banks. Germany: LAP LAMBERT Academic publishing AG & Co KG. 2010.