Customer relationship management in banks (Record no. 19386)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01032aam a2200205 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241204213857.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241204b2010 xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IMI, New Delhi |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 332.10688 AFS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Afsar, Bilal |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management in banks |
| Remainder of title | strategies and model for banking CRM |
| Statement of responsibility, etc. | Bilal Afsar, Asim Reman, Rehmat Ullah Bangash |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Germany |
| Name of publisher, distributor, etc. | LAP LAMBERT Academic publishing AG & Co KG |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 76p |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Customer Relationship Management-Banks and banking |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Banking CRM-Strategies and model |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | CRM-Banks and banking |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Banks and banking-CRM |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Rehman, Asim Bangash, Rehmat Ullah |
| 920 ## - | |
| -- | 19366 |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| a | Customer relationship management in banks : strategies and model for banking CRM / Bilal Afsar, Asim Reman, Rehmat Ullah Bangash |
| 960 ## - PHYSICAL LOCATION (RLIN) | |
| Physical location, PLOC (RLIN) | Germany: LAP LAMBERT Academic publishing AG & Co. KG, c2010. |
| 969 ## - | |
| -- | Books |
| 909 ## - | |
| -- | 19337 (Shelf) Accn No.Item StatusAdd IdLocationItem Category19337ShelfC RESTRICTED_DOC N' |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| International Management Institute New Delhi | International Management Institute New Delhi | 08/10/2015 | 332.10688 AFS | 19337 | Book |