Your search returned 9 results.

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	1.		Customer retention an intergrated process for keeping your best customers by Lowenstein, Michael W Material type: Text Publication details: Milwau Kee ASQC Quality Press 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 LOW . Place hold Save to lists Add to cart (remove)
	2.		Untangling organizational gridlock Strategies for building a customers focus by Bechtell, Michele L Material type: Text Publication details: Wisconsin ASQC Quality Press 1993 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BEC . Place hold Save to lists Add to cart (remove)
	3.		Business process benchmarking finding and implementing best practices by Camp, Robert C Material type: Text Publication details: Wisconsin ASQC quality Press 1994 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 CAM . Place hold Save to lists Add to cart (remove)
	4.		Implementing ISO 14001 by Block,Marilyn R Material type: Text Publication details: Milwaukee ASQC quality press 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.408 BLO . Place hold Save to lists Add to cart (remove)
	5.		Improving your measurement of customer statisfaction a guide to creating,conducting,analyzing,and reporting customer satisfaction measurement programs by Vavra, Terry G Material type: Text Publication details: Milwaukee ASQC quality press 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 VAV . Place hold Save to lists Add to cart (remove)
	6.		Building your organization's TQM system the unified total quality model by Burns,Clarence Material type: Text Publication details: Milwaukee ASQC Quality Press 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BUR . Place hold Save to lists Add to cart (remove)
	7.		The Power of IT maximizing your technology Investments by Braithwaite,Timothy Material type: Text Publication details: Mileaukee ASQC quality press 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4038 BRA . Place hold Save to lists Add to cart (remove)
	8.		Integrating Reengineering with total Quality by Kelada, Joseph.N Material type: Text Publication details: Milwaukee ASQC quality press 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 KEL . Place hold Save to lists Add to cart (remove)
	9.		A history of Managing for Quality the evolution, trends and future directions of managing for Quality J. M Juran by Juran, J. M. Material type: Text Publication details: Milwaukee ASQC quality press 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 HIS. Place hold Save to lists Add to cart (remove)

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