Improving your measurement of customer statisfaction a guide to creating,conducting,analyzing,and reporting customer satisfaction measurement programs

By: Material type: TextTextPublication details: Milwaukee ASQC quality press 1997Description: xviii,490p : 24cm Subject(s): DDC classification:
  • 658.812 VAV 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.812 VAV  (Browse shelf(Opens below)) Available 8215

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Williamson Magor Library | International Management Institute New Delhi