The customer comes second and other secrets of exceptional service Hall Rosenbluth and Diane McFerrin Peters

By: Contributor(s): Material type: TextTextPublication details: New York William Morrow and Co Inc 1992Description: 240p. : 22cm. Subject(s): DDC classification:
  • 338.4'791 ROS 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 338.4'791 ROS  (Browse shelf(Opens below)) Available G615

Includes bibliographical references and index 

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Williamson Magor Library | International Management Institute New Delhi