The customer comes second and other secrets of exceptional service
Rosenbluth, Hal
The customer comes second and other secrets of exceptional service Hall Rosenbluth and Diane McFerrin Peters - New York William Morrow and Co Inc 1992 - 240p. : 22cm.
Includes bibliographical references and index
338.4'791 ROS
The customer comes second and other secrets of exceptional service Hall Rosenbluth and Diane McFerrin Peters - New York William Morrow and Co Inc 1992 - 240p. : 22cm.
Includes bibliographical references and index
338.4'791 ROS