Business process mapping improving customer satisfaction J Mike Jacka, Paulette J Keller

By: Contributor(s): Material type: TextTextPublication details: New York John Wiley & Sons 2002Description: xv, : 300p. Subject(s): DDC classification:
  • 658.812 JAC 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.812 JAC  (Browse shelf(Opens below)) Available 11577

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Williamson Magor Library | International Management Institute New Delhi