The Zappos experience: 5 principles to inspire, engage, and wow

By:

Michelli, Joseph A

Material type: Text

TextPublication details: USA: McGraw-Hill; c2012.Description: xiii, 308pISBN:

9780071749589

Subject(s):

DDC classification:

658.872

Summary: ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives.

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Holdings
Item type	Current library	Call number	Status	Barcode
Book	IMI Delhi	658.872 MIC (Browse shelf(Opens below))	Available	G7694

Budhiraja Collection

ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives.

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