Includes bibliographical references and index.

"The skills needed in today's business world are not the same as they were in the past. Therefore, upskilling, reskilling and developing staff has never been more important. Classroom training isn't the best way to achieve this with employees forgetting more than 70% of what they've been taught within just one day. Learning outside of the workplace is collaborative, accessible and immediate and companies need to embrace this to achieve the productivity, performance and revenue benefits that come from effective learning. The Learning and Development Handbook is a practical guide for Learning & Development (L&D) professionals wanting to move away from traditional classroom teaching but are not sure where to start. Full of practical tips and advice, this is essential reading for anyone in the learning profession. The Learning and Development Handbook includes advice on how to embed social and digital learning. The guide on making the most of blended learning, adopt brain-friendly learning and design more effective learning content for improved employee engagement and performance. This book also provides guidance on how to identify learning needs in an organization, gather evidence to engage stakeholders and align L&D strategy with the overall business strategy, with expert guidance on how to evaluate and measure the effectiveness of learning. Written by an L&D practitioner for L&D practitioners, this book is packed full of tips, hints, tools and models that can be used to improve both employee and overall business performance in the immediate, middle-term and long-term future"--