The ultimate question 2.0 how net promoter companies thrive in a customer-Driven world Fred Reichheld with Rob Markey

By: Contributor(s): Material type: TextTextPublication details: Boston Harvard Business Review Press 2011Description: xi, : 290p Subject(s): DDC classification:
  • 658.872 REI 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.872 REI  (Browse shelf(Opens below)) Available 18499
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includes bibliographical references and index 

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Williamson Magor Library | International Management Institute New Delhi