Guide to TQM in service industries edited by Noriaki Kano

Contributor(s): Material type: TextTextPublication details: Tokyo Asian productivity Organization 1996Description: xii,284p Subject(s): DDC classification:
  • 658.562 GUI
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.562 GUI (Browse shelf(Opens below)) Available G1941

Includes index 

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Williamson Magor Library | International Management Institute New Delhi