Guide to TQM in service industries (Record no. 16320)

MARC details
000 -LEADER
fixed length control field 00812aam a2200205 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241204213807.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241204b1996 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency IMI, New Delhi
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.562 GUI
245 ## - TITLE STATEMENT
Title Guide to TQM in service industries
Statement of responsibility, etc. edited by Noriaki Kano
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Tokyo
Name of publisher, distributor, etc. Asian productivity Organization
Date of publication, distribution, etc. 1996
300 ## - PHYSICAL DESCRIPTION
Extent xii,284p 
500 ## - GENERAL NOTE
General note Includes index 
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Total quality management
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Service industries-Quality control
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Service industries-Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kano, Noriaki 
920 ## -
-- 16305
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
a Guide to TQM in service industries / edited by Noriaki Kano 
960 ## - PHYSICAL LOCATION (RLIN)
Physical location, PLOC (RLIN) Tokyo: Asian productivity Organization, 1996. 
969 ## -
-- Books 
909 ## -
-- G1941 (Shelf)      Accn No.Item StatusAdd IdLocationItem CategoryG1941ShelfC RESTRICTED_DOC    N'
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Koha item type
        International Management Institute New Delhi International Management Institute New Delhi 24/02/2012   658.562 GUI G1941 Book

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