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	1.		Foreign direct investment, the service sector and international banking by United nations centre on transnational corporations Material type: Text Publication details: New york United Nations 1987 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.673 FOR. Place hold Save to lists Add to cart (remove)
	2.		Delivering service quality managerial challenges for the 21st century edited by M Raghavachari, K.V. Ramani by Raghavachari, M Ramani, K.V. Material type: Text Publication details: Delhi Macmillan India Ltd 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 DEL. Place hold Save to lists Add to cart (remove)
	3.		Creating futures Scenario planning as a strategic management tool preface by Joseph F.Coates and translated by Kathryn Radford by Godet, Michel Coates, Joseph F Radgord, Kathryn Material type: Text Publication details: London Economica 2001 Availability: Not available: International Management Institute New Delhi: Checked out (1). Place hold Save to lists Add to cart (remove)
	4.		TQM in service sector R.P Mohanty and R.R Lakhe by Mohanty, R.P Lakhe, R.R Material type: Text Publication details: Mumbai Jaico publishing house 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 MOH . Place hold Save to lists Add to cart (remove)
	5.		Productivity measurement in the service sector by APO Material type: Text Publication details: Tokyo Asian Productivity Organization 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 338.4561 PRO. Place hold Save to lists Add to cart (remove)
	6.		Marketing services by Vedulla, Venkata Ramana Material type: Text Publication details: Mumbai Jaico publishing House 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 VED . Place hold Save to lists Add to cart (remove)
	7.		Measuring productivity in services new dimensions edited by Prabir kumar Bandyopadhyay, G.S Gupta by Bandyopadhyay, Prabir kumar Gupta, G.S ICFAI Material type: Text Publication details: Hyderabad The ICFAI university press 2006 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 338.4561 MEA. Place hold Save to lists Add to cart (remove)
	8.		Current Issues in Financial Services edited by Brian Anderton by Anderton, Brian Material type: Text Publication details: Houndmills Macmillan Press 1995 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 332 CUR, ... Place hold Save to lists Add to cart (remove)

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