Results of search for 'su:"Service industries-Marketing."' › International Management Institute, Delhi catalog

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1.		Services management and marketing managing the movements of truth in service competition by Gronroos,Christian Material type: Text Publication details: Lexington Lexington books 1990 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 GRO . Place hold Save to lists Add to cart (remove)
2.		Services marketing Valarie A. Zeithaml, Mary Jo Bitner by Zeithaml, Valarie A Bitner, Mary Jo Material type: Text Publication details: NewYork The Mcgraw-Hill companiesinc 1996 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.8 ZEI , ... Place hold Save to lists Add to cart (remove)
3.		Market leadership strategies for service companies creating growth, profits and coustomer loyalty Craig Terrill and arthur Middle brooks by Terrill, Craig Middlebrooks, Arther Material type: Text Publication details: Illinois NTC Business books 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 TER . Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Handbook of services marketing and management edited by Teresa A Swartz, and Dawn Iacobucci by Swartz, Teresa A Iacobucci, Dawn Material type: Text Publication details: Thousand Oaks Sage Publications 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658 HAN(Ref.). Place hold Save to lists Add to cart (remove)
5.		Marketing your services for people who hat to sell by Crandall, Rick Edition: updated and expanded Material type: Text Publication details: New York McGraw-Hill 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 CRA . Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Services marketing integrating customer focus across the firm Valarie A Zeithaml & Mary Jo Bitner by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text Publication details: New Delhi TMH 2003 Availability: Items available for loan: International Management Institute New Delhi (9)Call number: 658.8 ZEI , ... Place hold Save to lists Add to cart (remove)
7.		Essentials of services marketing concepts, strategies & cases K Douglas Hoffman, John E G Bateson by Hoffman, K Douglas Bateson, John E G Edition: 2nd ed. Material type: Text Publication details: Fort Worth Harcourt College Publishers 2002 Availability: Not available: International Management Institute New Delhi: Checked out (1). Place hold Save to lists Add to cart (remove)
8.		Marketing in the service industries edited by Gordon Foxall by Foxall, Gordon Material type: Text Publication details: London Frank Cass and company ltd 1985 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 MAR. Place hold Save to lists Add to cart (remove)
9.		Services marketing management A strategic perspective Hans Kasper, Piet van Halsdingen, Mark Gabbott by Kasper, Hans Helsdingen, Piet van Gabbott, Mark Edition: 2nd ed. Material type: Text Publication details: Chichester John Wiley & Sons 2006 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 KAS . Place hold Save to lists Add to cart (remove)
10.		Essentials of services marketing concepts, strategies & cases K Douglas Hoffman, John E G Bateson by Hoffman, K Douglas Bateson, John E G Edition: 2nd ed. Material type: Text Publication details: Fort Worth Harcourt College Publishers 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 HOF . Place hold Save to lists Add to cart (remove)
11.		Professional services Marketing how the best firms build premier brands, Thriving lead generation engines, and cultures of business development success by Mike Schultz, John E. Doerr, Lee W. Frederiksen by Schultz, Mike Doerr, John E. Frederiksen, Lee W. Edition: 2nd ed. Material type: Text Publication details: New Jersey John wiley & Sons Inc 2009 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 SCH . Place hold Save to lists Add to cart (remove)
12.		Services marketing integrating customer focus across the firm by Valarie A Zeithaml...[et al.] by Zeithaml, Valarie A. Edition: 6 ed. Material type: Text Publication details: New Delhi McGraw Hill education pvtltd 2014 Availability: Items available for loan: International Management Institute New Delhi (10)Call number: 658.8 SER, ... Not available: International Management Institute New Delhi: Checked out (1). Place hold Save to lists Add to cart (remove)
13.	Image from Amazon.com	Services marketing ; integrating customer focus across the firm Valarie A. Zeithaml...[et al.] by Zeithaml, Valarie A. Edition: 7th ed. Material type: Text Publication details: Chennai McGraw Hill Education (India) Pvt Ltd 2018 Availability: Items available for loan: International Management Institute New Delhi (4)Call number: 658.8 SER, ... Place hold Save to lists Add to cart (remove)
14.		Services marketing text and cases Rajendra Nargundkar by Nargundkar, Rajendra Edition: 3rd ed. Material type: Text Publication details: Chennai McGraw Hill Education (India) pvt lrd 2010 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.8 NAR , ... Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com	Services marketing People, Technolgy, Strategy by Jochen Wirtz and Christopher Lovelock by Wirtz, Jochen Lovelock, Christopher Edition: 9th ed. Material type: Text Publication details: London World Scientific Publishing Co Inc 2022 Availability: Items available for loan: International Management Institute New Delhi (4)Call number: 658.8 WIR , ... Place hold Save to lists Add to cart (remove)
16.	Image from Amazon.com	Services marketing text and cases by Verma, Harsh V Material type: Text Publication details: New Delhi Dorling Kindersley India Pvt Ltd 2008 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 VER . Place hold Save to lists Add to cart (remove)