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	1.		Global management of quality assurance systems Walter Willborn, T. C. Edwin Cheng by Willborn, Walter Cheng, T. C. Edwin Material type: Text Publication details: New York McGraw-Hill Inc 1994 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.5620218 WIL . Place hold Save to lists Add to cart (remove)
	2.		Out of the crisis quality productivity and competitive position by Deming, W. Edwards Material type: Text Publication details: Madras Productivity & Quality Publishing 1993 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658 DEM . Place hold Save to lists Add to cart (remove)
	3.		A business week guide the quality imperative The editors of business week by Business Week Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill, Inc Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 THE. Place hold Save to lists Add to cart (remove)
	4.		How to achieve zero-defect marketing by Magrath, Allan J Material type: Text Publication details: New York American Management Association 1993 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.802 MAG . Place hold Save to lists Add to cart (remove)
	5.		The race by Eliyahu M Goldratt and Robert E Fox by Goldratt, Eliyahu M Fox, Robert E Material type: Text Publication details: Massachussetts North River Press 1986 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.787 GOL . Place hold Save to lists Add to cart (remove)
	6.		The discipline of market leaders choose your customers, narrow your focus, dominate your market by Treacy, Michael Wiersema, Fred Material type: Text Publication details: New York Basic Books 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 TRE . Place hold Save to lists Add to cart (remove)
	7.		The customer Connection quality for the rest of US by Guaspari, John Material type: Text Publication details: New York AMACOM 1988 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 GUA . Place hold Save to lists Add to cart (remove)
	8.	Image from Amazon.com	Critical shift the future of quality in organizational performance Lori L. Silverman with Annabeth L. Propst by Silverman, Lori L Propst, Annabeth L. Material type: Text Publication details: Milwaukee ASQ Quality Press 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 SIL . Place hold Save to lists Add to cart (remove)

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