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	1.		The balanced scorecard translating strategy in to action Robert S. Kaplan, David P. Norton by Kaplan, Robert S Norton, David P. Material type: Text Publication details: Boston Harvard Business School Press 1996 Availability: Items available for loan: International Management Institute New Delhi (3)Call number: 658.4012 KAP , ... Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	The human resources program-evaluation handbook edited by Jack E Edwards, John C Scott, Nambury S Raju by Edwards, Jack E Scott, John C Raju, Nambury S Material type: Text Publication details: Thousand Oaks Sage Publications 2003 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.30072 HUM(Ref.). Place hold Save to lists Add to cart (remove)
	3.		Essentials of balanced score card by Nair, Mohan Material type: Text Publication details: New Jersey John Wiley & sons 2004 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4012 NAI . Place hold Save to lists Add to cart (remove)
	4.		Unlocking the power of your QMS keys to business performance improvement John E.(Jack) West and Charles A Cianfrani Material type: Text Publication details: Delhi Pearson Education (Singapore) 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4013 UNL. Place hold Save to lists Add to cart (remove)
	5.		Outperform with expectation-based management Tom Copeland and Aaron Dlgoff by Copland, Tom Dlgoff, Aaron Material type: Text Publication details: New Jersey John Wiley 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4013 COP . Place hold Save to lists Add to cart (remove)
	6.		Performance dashboards and analysis for value creation by Alexander, Jack Material type: Text Publication details: New Jersey John Wiley & Sons inc 2007 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.1554 ALE . Place hold Save to lists Add to cart (remove)
	7.		Organizational surveys Tools for assessment and change edited by Allen I. Kraut foreword by Manuel London by Kraut, Allen I. London, Manuel Material type: Text Publication details: San Francisco Jossey-Bass Inc 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4 ORG. Place hold Save to lists Add to cart (remove)

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