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1.
CRM automation by
Material type: Text Text
Publication details: New Jersey Prentice Hall PTR 2002
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 GOL .

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2.
The relational enterprise moving beyond CRM to maximize all your business relationships by
Material type: Text Text
Publication details: New York AMACOM 2002
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 COO .

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Williamson Magor Library | International Management Institute New Delhi