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1.
Crafting customer value the art and science by
Material type: Text Text
Publication details: Indiana Purdue University Press 2002
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 DUC .

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2.
Indispensable how to become the company that your customers can't live without by
Material type: Text Text
Publication details: New Jersey John Wiley & Sons 2005
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8343 CAL .

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Williamson Magor Library | International Management Institute New Delhi