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Customer experience branding Driving engagement through Surprise and Innovation by
Material type: Text Text
Publication details: London Kogan page ltd 2016
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.827 GAD .

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Customer relationship management concepts, applications, and technologies Daniel D. Prior, Francis Buttle, and Stan Maklan by
Edition: 5th Special Indian ed.  
Material type: Text Text; Format: print ; Nature of contents: biography
Publication details: Oxon Routledge 2024
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 PRI .

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Creating a customer experience-centric startup : a step-by-step framework by Series: Business Guides on the Go
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Switzerland: Springer Nature, 2022
Availability: Not available: International Management Institute New Delhi: Checked out (1).

Williamson Magor Library | International Management Institute New Delhi