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1.
Best practices building your business with customer-focused solutions Robert Hiebeler, Thomas B. Kelly and Charles ketteman by
Material type: Text Text
Publication details: London Simon & Schuster 1998
Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658 HIE , ...

2.
Best practice cases employee involvement by Chong Chee Leong...[etal] by
Material type: Text Text
Publication details: Singapore Singapore productivity and standards board 1997
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.3 BES(Ref.).

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