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1.		Customer relationship management concepts and technologies by Francis Buttle and Stan Maklan by Buttle, Francis Maklan, Stan Edition: 3rd ed. Material type: Text Publication details: London Routledge 2015 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.812 BUT , ... Not available: International Management Institute New Delhi: Checked out (1). Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Marketing value metrics a new metrics model to measure marketing effectiveness Malcolm McDonald, Peter Mouncey & Stan Maklan by McDonald, Malcolm Mouncey, Peter Maklan, Stan Edition: 2nd ed Material type: Text Publication details: New Delhi Kogan Page Ltd 2014 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 MCD . Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Customer relationship management concepts and technologies Francis Buttle & Stan Maklan by Buttle, Francis Maklan, Stan Edition: 4th ed., ed. Material type: Text Publication details: Oxon Routledge 2019 Availability: Items available for loan: International Management Institute New Delhi (10)Call number: 658.812 BUT , ... Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Customer relationship management concepts, applications, and technologies Daniel D. Prior, Francis Buttle, and Stan Maklan by Prior, Daniel D Buttle, Francis Maklan, Stan Edition: 5th Special Indian ed. Material type: Text; Format: print ; Nature of contents: Publication details: Oxon Routledge 2024 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 PRI . Place hold Save to lists Add to cart (remove)