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	1.		Latest approaches to understanding customer value & satisfaction by Robart Woodruff and Sarah F Gardial by Woodruff, Robart Gardial, Sarah F Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Infinity books Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 WOO . Place hold Save to lists Add to cart (remove)
	2.		Applying TQM to customer responsive management by Frank W Davis and Karl B. Manrodt by Davis, Frank W Manrodt, Karl B Material type: Text Publication details: New Delhi Infinity books 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 DAV . Place hold Save to lists Add to cart (remove)
	3.		Effective communication Rajeev Sethi & E.A. Michigan by Sethi, Rajeev Michigan, E.A. Material type: Text Publication details: New Delhi Infinity books 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.45 SET . Place hold Save to lists Add to cart (remove)
	4.		Handbook for measuring customer satisfaction and loyalty Nigel Hill & Jim Alexander by Hill, Nigel Alexander, Jim Material type: Text Publication details: New Delhi Infinity books 2003 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 HIL . Place hold Save to lists Add to cart (remove)
	5.		Handbook of team working understanding and managing teams by Stewart, Roger Material type: Text Publication details: New Delhi Infinity Books 2003 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4 STE(Ref.) . Place hold Save to lists Add to cart (remove)
	6.	Image from Amazon.com	Manpower planning and recruiting including induction by Maitland, Iain Material type: Text Publication details: New Delhi Infinity books 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.311 MAI . Place hold Save to lists Add to cart (remove)
	7.		Handling the media and public relations by Ridgway, Judith Material type: Text Publication details: New Delhi Infinity books 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 659.2 RID . Place hold Save to lists Add to cart (remove)
	8.		Successful public relations using your charm by Levine, Michael Material type: Text Publication details: New Delhi Infinity books 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 659.2 LEV . Place hold Save to lists Add to cart (remove)
	9.		Effective interveiewing paul J. Taylor, Michael P.O Driscoll by Taylor, Paul J O'Driscoll, Michael P Material type: Text Publication details: New Delhi Infinity books 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.31124 TAY . Place hold Save to lists Add to cart (remove)
	10.		A comprehensive handbook for counselling Inception, Implementation & evaluation by Cooper, Steve Material type: Text Publication details: New Delhi Infinity books 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 158.3 COO . Place hold Save to lists Add to cart (remove)
	11.		Establishing assessment centers for developing management competency by Cooper, Steve Material type: Text Publication details: New Delhi Infinity Books 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.306 COO . Place hold Save to lists Add to cart (remove)
	12.		Comprehensive handbook of management skills by Stewart, Dorothy M Material type: Text Publication details: New Delhi Infinity Books [Gower] 2003 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.409 COM. Place hold Save to lists Add to cart (remove)
	13.		The handbook of yield curve dynamics state of-the-art techniques for modeling trading and hedging edited by Ronald J Ryan by Ryan, Ronald J Material type: Text Publication details: New Delhi Infinity Books 2006 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.632 HAN. Place hold Save to lists Add to cart (remove)
	14.		Developing and applying credit risk models edited by Elizabeth Mays by Mays, Elizabeth Material type: Text Publication details: New Delhi Infinity Books 2006 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.120684 DEV. Place hold Save to lists Add to cart (remove)
	15.	Image from Amazon.com	Top notch networking making the best business connections by Nierenberg, Andrea R Material type: Text Publication details: New Delhi Infinity Books 2007 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 650.1 NIE . Place hold Save to lists Add to cart (remove)

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