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Services marketing integrating customer focus across the firm by Valarie A Zeithaml...[et al.] by
Edition: 6 ed.  
Material type: Text Text
Publication details: New Delhi McGraw Hill education pvtltd 2014
Availability: Items available for loan: International Management Institute New Delhi (10)Call number: 658.8 SER, ... Not available: International Management Institute New Delhi: Checked out (1).

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Services marketing ; integrating customer focus across the firm Valarie A. Zeithaml...[et al.] by
Edition: 7th ed. 
Material type: Text Text
Publication details: Chennai McGraw Hill Education (India) Pvt Ltd 2018
Availability: Items available for loan: International Management Institute New Delhi (4)Call number: 658.8 SER, ...

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Williamson Magor Library | International Management Institute New Delhi