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	1.		The essence of services marketing by Payne, Adrian Material type: Text Publication details: New Delhi Prantice Hall of India Private Ltd 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 PAY . Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Relationship marketing for competitive advantage winning and keeping customers Adrian Payne ... [et al.]. by Payne, Adrian. Chartered Institute of Marketing. Series Added Entry-Uniform Title Marketing series (London, England). Professional development Material type: Text Publication details: Boston Butterworth-Heinemann 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 REL. Place hold Save to lists Add to cart (remove)

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