100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Martin Newman and Malcolm McDonald.

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Material type: Text

TextPublication details: London Kogan Page 2018Description: xvii, 281p ISBN:

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Item type	Current library	Call number	Status	Barcode
Book	International Management Institute New Delhi	658.812 NEW (Browse shelf(Opens below))	Available	20463

Includes bibliographical references and index

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