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1.
Managing quality a practical guide to customer satisfaction by
Material type: Text Text
Publication details: New Delhi Response books 1999
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 MUR .

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2.
Disaster management text and case studies by
Material type: Text Text
Publication details: New Delhi Deep & Deep publications pvt ltd 2007
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 363.34 MUR .

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Williamson Magor Library | International Management Institute New Delhi