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1.
Services marketing management an internatioal perspective Hans kasper, Piet Van Helsdingen, Wouter de Vries by
Material type: Text Text
Publication details: Chichester John Wiley & Sons 1999
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 KAS .

2.
Services marketing management A strategic perspective Hans Kasper, Piet van Halsdingen, Mark Gabbott by
Edition: 2nd ed.  
Material type: Text Text
Publication details: Chichester John Wiley & Sons 2006
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 KAS .

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