Normal view MARC view ISBD view

Improving customer satisfaction, loyalty, and profit an integrated measurement and management system Michael D Johnson, Anders Gustafsson

By:

Contributor(s):

Material type: Text

TextPublication details: San Francisco Jossey-Bass 2000Description: xv, : 214p. Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Barcode
Book	International Management Institute New Delhi	658.812 JOH (Browse shelf(Opens below))	Available	11962

There are no comments on this title.

to post a comment.