APA
Payne A., . (1995). The essence of services marketing. New Delhi: Prantice Hall of India Private Ltd.
Chicago
Payne Adrian, . 1995. The essence of services marketing. New Delhi: Prantice Hall of India Private Ltd.
Harvard
Payne A., . (1995). The essence of services marketing. New Delhi: Prantice Hall of India Private Ltd.
MLA
Payne Adrian, . The essence of services marketing. New Delhi: Prantice Hall of India Private Ltd. 1995.