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1.
Logistics and fulfullment for e-business a practical guide to mastering back office functions for online commerce by
Material type: Text Text
Publication details: New york CMP books 2001
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.872 REY .

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2.
Designing the best call centre for your business an complete guide for location, services, staffing and outsourcing by
Material type: Text Text
Publication details: New York CMP books 2000
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 REA .

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3.
A practical guide to CRM building more profitable customer relationships by
Material type: Text Text
Publication details: Newyork CMP Books 2002
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 REY .

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4.
The complete guide to customer support by
Material type: Text Text
Publication details: New York CMP books 2002
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 FIE .

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Williamson Magor Library | International Management Institute New Delhi