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1.
Clint relatioship management using relationship management and project sevice excellence to create a competitive advantage by
Material type: Text Text
Publication details: Massachusetts Human resource development press 2001
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 POC .

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2.
Customer once, Clinet forever 12 tools for building lifetime business relationships by
Material type: Text Text
Publication details: Mumbai Jaico publishing house 2004
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 BUC .

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Williamson Magor Library | International Management Institute New Delhi