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Business process redesion by
Material type: Text
Publication details: Delhi Global Business Press 1995
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 650 KAP .
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Managing for the future by
Material type: Text
Publication details: Houndmills Macmillan press ltd 1995
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658 CHA .
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Aris-Business process modeling by
Edition: 3rd ed
Material type: Text
Publication details: Berlin Springer 2000
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.406 SCH .
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9.
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Comdex call center BPO training course kit by
Material type: Text
Publication details: New Delhi Dreamtech Press 2003
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 GUP .
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