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41.
Beyond quality new standards of total performance that can change the future of corporate America Jerry Bowles and Joshua Hammond by
Material type: Text Text
Publication details: New York Berkley Books 1992
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BOW .

42.
ISO 9000 Concepts, methods and implemenation by
Material type: Text Text
Publication details: Allahabad Wheeler Publishing 1994
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BAG .

43.
Business and the environment edited by Michael D. Rogers by
Material type: Text Text
Publication details: Houndmills Macmillan Press Ltd 1995
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4'08 BUS.

44.
Valuing your customers from quality information to quality relationships through database marketing by
Material type: Text Text
Publication details: London McGraw-Hill 1995
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 JEN .

45.
Benchmarking for best practice continuous learning though sustainable innovation by
Material type: Text Text
Publication details: Oxford Butterworth-Heinemann 1996
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 ZAI .

46.
Manufacturing and buisness excellence strategies,techniques and technology by
Material type: Text Text
Publication details: London Prentice Hall 1996
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.5 WAR .

47.
Building your organization's TQM system the unified total quality model by
Material type: Text Text
Publication details: Milwaukee ASQC Quality Press 1997
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BUR .

48.
Completeness quality for the 21st century by
Material type: Text Text
Publication details: New York Dutton Books (Penguin) 1992
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 CRO .

49.
Juran a lifetime of influence by
Material type: Text Text
Publication details: New york John Wiley 1997
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.50092 BUT .

50.
operations management an active learning approach John Bicheno and Brian B R Elliott by
Material type: Text Text
Publication details: Oxford Blackwell publishers Ltd 1997
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.5 BIC .

51.
TQM in Indian engineering industries by
Material type: Text Text
Publication details: Mumbai Business Publications 1997
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 SHA .

52.
Design and management of service processes keeping customers for life by
Material type: Text Text
Publication details: Massachusetts Addison-Wesley Publishing companyinc 1996
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 RAM .

53.
Introduction to total quality Quality management for production, processing and services David L. Goetsch and Stanley B. Davis by
Edition: 2nd ed. 
Material type: Text Text
Publication details: New Jersey Prentice-Hall 1997
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 GOE .

54.
Quality a critical introduction by
Material type: Text Text
Publication details: London Routledge 1998
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.5'62 BEC .

55.
Insights to performance excellence, 1998 an inside look at the 1998 Baldrige Award criteria by
Material type: Text Text
Publication details: Milwankee ASQ Quality Press 1998
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.5'62'07973 BLA .

56.
TQM in library and information services by
Material type: Text Text
Publication details: New Delhi Infuse Inc 1999
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 025 RAI .

57.
Integrating Reengineering with total Quality by
Material type: Text Text
Publication details: Milwaukee ASQC quality press 1995
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 KEL .

58.
Supply chain management for global competitiveness edited by B.S Sahay by
Material type: Text Text
Publication details: Delhi Macmillan India ltd 1999
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.7 SUP.

59.
Quality management Handbook by
Material type: Text Text
Publication details: New Delhi Vikas publishig house pvt ltd 1986
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 ANA(Ref.) .

60.
Managing quality a practical guide to customer satisfaction by
Material type: Text Text
Publication details: New Delhi Response books 1999
Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 MUR .

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