Your search returned 278 results.

Results
	41.	Consumer services and economic developement by Williams,Colin C Material type: Text Publication details: London Routledge 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 338.941 WIL . Place hold Save to lists Add to cart (remove)
	42.	A guide to facturing and invoice discounting the new bankers by Lea,Tim Trollope,Wendy Material type: Text Publication details: London Chapman & Hall 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.0412 LEA . Place hold Save to lists Add to cart (remove)
	43.	Strategic management of services framework and cases by Das,Ranjan Material type: Text Publication details: Delhi Oxford University Press 1997 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.4012 DAS , ... Place hold Save to lists Add to cart (remove)
	44.	Design and management of service processes keeping customers for life by Ramaswamy,Rohit Material type: Text Publication details: Massachusetts Addison-Wesley Publishing companyinc 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 RAM . Place hold Save to lists Add to cart (remove)
	45.	Readings in marketing Ashok Vijayavergiya and Sharmila Saxena by Vijayavergiya, Ashok Saxena, Sharmila Material type: Text Publication details: New Delhi Infuse Inc 1998 Availability: Items available for loan: International Management Institute New Delhi (3)Call number: 658.8 VIJ(Ref). , ... Place hold Save to lists Add to cart (remove)
	46.	Social welfare in global context by Midgley, James Material type: Text Publication details: Thousand Oaks Sage 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 361 MID . Place hold Save to lists Add to cart (remove)
	47.	Emerging scenario of financial services E. Gordan, K. Natarajan by Gordan, E Natarajan, K. Material type: Text Publication details: Mumbai Himalaya Publishing House 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332 GOR . Place hold Save to lists Add to cart (remove)
	48.	GATT WTO Trips, trims and trade in services by Gopalsamy, N Material type: Text Publication details: New Delhi Wheeler Publishing 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 382.92 GOP . Place hold Save to lists Add to cart (remove)
	49.	Customer satisfaction is worthless, customer loyalty is priceless how to make customers love you, keep them coming back, and tell everyone they know by Gitomer, Jeffrey H Material type: Text Publication details: Austin Bard Press 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8'12 GIT . Place hold Save to lists Add to cart (remove)
	50.	Online customer care applying today's technology to achieve world-class customer interaction by Cusack, Michael Material type: Text Publication details: Milwankee ASQ Quality Press 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8'12 CUS . Place hold Save to lists Add to cart (remove)
	51.	TQM in library and information services by Raina, Roshan Material type: Text Publication details: New Delhi Infuse Inc 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 025 RAI . Place hold Save to lists Add to cart (remove)
	52.	Services marketing Valarie A. Zeithaml, Mary Jo Bitner by Zeithaml, Valarie A Bitner, Mary Jo Material type: Text Publication details: NewYork The Mcgraw-Hill companiesinc 1996 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.8 ZEI , ... Place hold Save to lists Add to cart (remove)
	53.	Invented Here maximizing your organizations internal growth and profitability Bart Victor, Andrew C. Boynton by Victor, Bart Boynton, Andrew C Material type: Text Publication details: Boston Harvard business school press 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.406 VIC . Place hold Save to lists Add to cart (remove)
	54.	Public services and market mechanisms competition, contracting and the new public management by Walsh,Kieron Material type: Text Publication details: London Macmillian press ltd 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 338.620688 WAL . Place hold Save to lists Add to cart (remove)
	55.	Services marketing by Lovelock, Christopher H Edition: 3rd ed. Material type: Text Publication details: New Jersey Prentice Hall Inc 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 LOV . Place hold Save to lists Add to cart (remove)
	56.	Opening markets in Financial sevices and the role of the GATS by Word trade organization Material type: Text Publication details: Geneva WTO publications 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 382.92 OPE. Place hold Save to lists Add to cart (remove)
	57.	Designing and delivering superior customer value concepts,cases and applications Art Weinstein and William C Johnson by Weinstein, Art Johnson, William C Material type: Text Publication details: Boca Raton St Lucie Press 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 WEI . Place hold Save to lists Add to cart (remove)
	58.	Marketing professional services practical approaces to practice development by Forsyth,Patrick Edition: 2nd ed. Material type: Text Publication details: London Kogan page ltd 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 FOR . Place hold Save to lists Add to cart (remove)
	59.	Customers.com how to create a profitable business strategy for the Internet and beyond Patricia B Seybold with Ronni T Marshak by Seybold, Patricia B Marshak, Ronni T Material type: Text Publication details: New York Times books 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 SEY . Place hold Save to lists Add to cart (remove)
	60.	Customer capitalism the new business model of increasing returns in new maarket spaces by Vandermerwe, Sandra Material type: Text Publication details: London Nicholas Brealey publishing 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 VAN . Place hold Save to lists Add to cart (remove)

First
Previous
1
2
3
4
5
6
7
8
9
10
Next
Last

Williamson Magor Library | International Management Institute New Delhi