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	361.	Customer satisfaction measurement simplified a step-by-step guide for ISO 9001 2000 certification by Vavra, Terry G Material type: Text Publication details: Milwaukee ASQ Quality Press 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 VAV(Ref.) . Place hold Save to lists Add to cart (remove)
	362.	Response the complete guide to profitable direct marketing by Geller, Lois K Edition: rev,and expanded ed. Material type: Text Publication details: Auckland Oxford University Press 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.872 GEL . Place hold Save to lists Add to cart (remove)
	363.	Hegemonic globalisation U.S. centrality and global strategy in the emerging world order by Duong, Thanh Material type: Text Publication details: Hampshire Ashgate 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 327.1097309049 DUO . Place hold Save to lists Add to cart (remove)
	364.	A practical guide to CRM building more profitable customer relationships by Reynolds, Janice Material type: Text Publication details: Newyork CMP Books 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 REY . Place hold Save to lists Add to cart (remove)
	365.	Operations research by Paneerselvam, R Material type: Text Publication details: New Delhi Prentice Hall of India pvt ltd 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4034 PAN . Place hold Save to lists Add to cart (remove)
	366.	Manual of sebi notifications and legislations acts, rules, regulations, guidelines, Schemes, reports an the accompanying CD by SEBI Material type: Text Publication details: Ghaziabad Academic foundation 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 346.092 MAN. Place hold Save to lists Add to cart (remove)
	367.	Strategic management and business policy concepts Thomas L. Wheelem, J. David Hunger by Wheelem, Thomas L Hunger, J. David Edition: 8th ed. Material type: Text Publication details: Delhi Pearson education (Singapore) pte ltd 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4012 WHE . Place hold Save to lists Add to cart (remove)
	368.	Bridging the digital divide Gyandoot the model for community networks by Rajora, Rajesh Material type: Text Publication details: New Delhi Tata Mcgraw-Hill publishing company ltd 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 384.5455 RAJ . Place hold Save to lists Add to cart (remove)
	369.	Development, poverty, and fiscal policy decentralization of institutions edited by M. Govinda Rao by Govinda Rao, M Material type: Text Publication details: New Delhi Oxford university press 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 338.954 DEV. Place hold Save to lists Add to cart (remove)
	370.	Strategies for sustainable growth challenges for Indian business & management education edited by J.L Batra, Sanjay Srivastava by Batra, J.L Srivastava, Sanjay Material type: Text Publication details: Noida Amity business school 2002 Availability: Items available for loan: International Management Institute New Delhi (3)Call number: 338.90954 STR, ... Place hold Save to lists Add to cart (remove)
	371.	Qualitative research & evaluation methods Michael Quinn Patton by Patton, Michael Quinn Edition: 3rd ed. Material type: Text Publication details: Thousand Oaks Sage publications 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 300.72 PAT(Ref.) . Place hold Save to lists Add to cart (remove)
	372.	Success for the new global manager what you need to knowto work across distances, countries and cultures by Maxine Dalton...[etal] by Dalton, Maxine A Material type: Text Publication details: San Francisco Jossey-Bass 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.049 SUC. Place hold Save to lists Add to cart (remove)
	373.	Understanding human resource development a research-based approach edited by Jim McGoldrick, Jim Stewart and sandra Watson by McGoldrick, Jim Stewart, Jim Watson, Sandra Material type: Text Publication details: London Routledge 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.3 UND. Place hold Save to lists Add to cart (remove)
	374.	Wings of fire an autobiography APJ Abdul Kalam with Arun Tiwari by Abdul Kalam, A.P.J Tiwari, Arun Material type: Text Publication details: Hydrabad University press (India) pvt ltd 2002 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 926 WIN, ... Place hold Save to lists Add to cart (remove)
	375.	An introduction to financial accounting by Thomas, Andrew Edition: 4th ed. Material type: Text Publication details: London The Mcgraw-Hill companies 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 657 THO . Place hold Save to lists Add to cart (remove)
	376.	Interviewing techniques for managers by Thompson, Carolyn B Material type: Text Publication details: New Delhi Tata McGraw-Hill publishing company ltd 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.31124 THO . Place hold Save to lists Add to cart (remove)
	377.	Business performance measurement theory and practice edited by Andy Neely by Neely, Andy Material type: Text Publication details: Cambridge Cambridge 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.4 BUS. Place hold Save to lists Add to cart (remove)
	378.	Financial sector policy for developing countries a reader edited by Gerard Caprio, Patrick Honohan, Dimitri Vittas by Caprio, Gerald Honohan, Patrick Vittas, Dimitri Material type: Text Publication details: Washington The World Bank 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.1091724 FIN. Place hold Save to lists Add to cart (remove)
	379.	The myth of market share why market share is the fool's gold of business by Miniter, Richard Material type: Text Publication details: London Nicholas Brealey 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.835 MIN . Place hold Save to lists Add to cart (remove)
	380.	Supply chain redesign transforming supply chins into integrated value systems Robert B. Handfield, Ernest L. Nichols by Handfield, Robert B Nichols, Ernest L Material type: Text Publication details: New Jersey Prentice Hall PTR 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.72 HAN . Place hold Save to lists Add to cart (remove)

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Williamson Magor Library | International Management Institute New Delhi