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	221.	The civil services in India by Das, S.K Material type: Text Publication details: New Delhi Oxford University Press 2013 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 351.54 DAS . Place hold Save to lists Add to cart (remove)
	222.	Banking and other financial services Arindam Banik and Pradeep K. Bhaumik by Banik, Arindam Bhaumik, Pradeep K Material type: Text Publication details: 2012. 2012 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.1 BAN . Place hold Save to lists Add to cart (remove)
	223.	Inclusive finance India report 2015 by Sriram, M. S Material type: Text Publication details: New Delhi Sage Publications India Pvt Ltd 2016 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332 SRI(Ref.) . Place hold Save to lists Add to cart (remove)
	224.	Global marketing practical insights & International analysis by Farrell, Carlyle Material type: Text Publication details: London Sage publishing 2015 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.848 FAR . Place hold Save to lists Add to cart (remove)
	225.	The economics of financial inclusion By Gangadhar Banerjee and Srijeet Banerji by Banerjee, Gangadhar Banerji, Srijeet Material type: Text Publication details: New Delhi Ane Books Pvt Ltd 2016 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.10954 BAN . Place hold Save to lists Add to cart (remove)
	226.	Financial services by Khan, M Y Edition: 8 ed. Material type: Text Publication details: New Delhi McGraw Hill education (India) Pvt ltd 2015 Availability: Items available for loan: International Management Institute New Delhi (14)Call number: 332.10954 KHA , ... Place hold Save to lists Add to cart (remove)
	227.	Successful service operations management By Richard Metters...[et al]. by Metters, Richard Edition: 2 ed. Material type: Text Publication details: New Delhi South-Western 2006 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658 SUC. Place hold Save to lists Add to cart (remove)
	228.	WTO and development opportunities edited by S. B. Verma Material type: Text Publication details: New Delhi Deep and Deep Publications Pvt Ltd 2005 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 382.92 WTO. Place hold Save to lists Add to cart (remove)
	229.	Inclusive finance India report 2016 by Sriram, M S Material type: Text Publication details: New Delhi Sage Publication India Pvt Ltd 2017 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332 SRI(Ref.) . Place hold Save to lists Add to cart (remove)
	230.	Bank Management & Financial Services Peter S. Rose, Sylvia C. Hudgins by Rose, Peter S Hudgins, Sylvia C Edition: 8th ed Material type: Text Publication details: Chennai McGraw Hill Education (India) pvt Ltd (Indian edition ) 2010 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.1068 ROS . Place hold Save to lists Add to cart (remove)
	231.	Relationship marketing for competitive advantage winning and keeping customers Adrian Payne ... [et al.]. by Payne, Adrian. Chartered Institute of Marketing. Series Added Entry-Uniform Title Marketing series (London, England). Professional development Material type: Text Publication details: Boston Butterworth-Heinemann 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 REL. Place hold Save to lists Add to cart (remove)
	232.	Marketing information products and services A primer for librarians and information professionals edited by Abhinandan K Jain .... [et al] Material type: Text Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 659.1902 MAR. Place hold Save to lists Add to cart (remove)
	233.	25 Tips for excellent customer service an action plan for service success by Linton, Ian Material type: Text Publication details: London Pitman Publishing 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 LIN . Place hold Save to lists Add to cart (remove)
	234.	Inclusive finance India report 2017 M.S. Sriram by Sriram, M.S Material type: Text Publication details: New Delhi Sage publications India pvt ltd 2018 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 332.0954 SRI . Place hold Save to lists Add to cart (remove)
	235.	E-commerce business. technology. society by Kenneth C. Laudon and Carol Guercio Traver by Laudon, Kenneth C Traver, Carol Guercio Material type: Text Publication details: New Delhi Pearson Education 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.872 LAU . Place hold Save to lists Add to cart (remove)
	236.	Financial services by Khan, M Y Edition: 7th ed. Material type: Text Publication details: New Delhi McGraw Hill Educations (India) pvt ltd 2013 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 332.10954 KHA , ... Place hold Save to lists Add to cart (remove)
	237.	World development report 2016 Digital Dividends. World Bank Group by The World Bank International Bank for Reconstruction and Development Material type: Text Publication details: Washington, DC World Bank 2016 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 338.064 WOR(Ref). . Place hold Save to lists Add to cart (remove)
	238.	100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Martin Newman and Malcolm McDonald. by Newman, Martin McDonald, Malcolm Material type: Text Publication details: London Kogan Page 2018 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 NEW . Place hold Save to lists Add to cart (remove)
	239.	Customer-driven transformation how being design-led helps companies get the right services to market Joe Heapy, Oliver King James Samperi. by Heapy, Joe King, Oliver Samperi, James Material type: Text Publication details: London Kogan page 2018 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 HEA . Place hold Save to lists Add to cart (remove)
	240.	GST and fiscal federalism in India GST law as on July 1, 2018 c2018 by Sury, M.M Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 336.27140954 SUR . Place hold Save to lists Add to cart (remove)

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Williamson Magor Library | International Management Institute New Delhi