Your search returned 137 results.

Results
	21.	Reconnecting with customers building brands and profits in the relationship age by Myers,Jack Material type: Text Publication details: California Spurge ink 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 MYE . Place hold Save to lists Add to cart (remove)
	22.	Best practices building your business with customer-focused solutions Robert Hiebeler, Thomas B. Kelly and Charles ketteman by Hiebler, Robert Kelly,thomas B Ketteman, Charles Andersen, Arthur Material type: Text Publication details: London Simon & Schuster 1998 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658 HIE , ... Place hold Save to lists Add to cart (remove)
	23.	Customer service by Stoker, Dow Material type: Text Publication details: London Pitman publishing 1995 Availability: Items available for loan: International Management Institute New Delhi (5)Call number: 658.812 STO , ... Place hold Save to lists Add to cart (remove)
	24.	Competetive customer service by Weston, Roy Palmer, Robert Material type: Text Publication details: Cheltanhans Stanley thornes ltd 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 WES . Place hold Save to lists Add to cart (remove)
	25.	Latest approaches to understanding customer value & satisfaction by Robart Woodruff and Sarah F Gardial by Woodruff, Robart Gardial, Sarah F Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Infinity books Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 WOO . Place hold Save to lists Add to cart (remove)
	26.	Applying TQM to customer responsive management by Frank W Davis and Karl B. Manrodt by Davis, Frank W Manrodt, Karl B Material type: Text Publication details: New Delhi Infinity books 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 DAV . Place hold Save to lists Add to cart (remove)
	27.	Competing on value bridging the gap between brand and cusomer value Stan Maklan and Simor Knox by Maklan, Stan Knox, Simon Material type: Text Publication details: London Financial times 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 MAK . Place hold Save to lists Add to cart (remove)
	28.	The market driven organization understanding, attracting and keeping valuable customers by Day, George S Material type: Text Publication details: New York Free Press 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.8 DAY . Place hold Save to lists Add to cart (remove)
	29.	Information masters secrets of the customer race by McKean, John Material type: Text Publication details: Chichester John Wiley & Sons 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 McK . Place hold Save to lists Add to cart (remove)
	30.	The e process edge creating customer value and business wealth in the internet Era Peter Keen, Mark McDonald by Keen, Peter McDonald, mark Material type: Text Publication details: New Delhi Tata Mcgraw-Hill publishing company ltd 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.872 KEE . Place hold Save to lists Add to cart (remove)
	31.	24 brand mantras finding a place in the minds and hearts of consumers by Kapoor, Jagdeep Material type: Text Publication details: New Delhi Response books 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.827 KAP . Place hold Save to lists Add to cart (remove)
	32.	Designing the best call centre for your business an complete guide for location, services, staffing and outsourcing by Read, Brendan Material type: Text Publication details: New York CMP books 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 REA . Place hold Save to lists Add to cart (remove)
	33.	The customer revolution how to thrive when customers are in control Patricia B. Seybold with Ronni T.Marshak and Jeffrey M.Lewis by Seybold, patricia B Lewis, Jeffrey M Marshak, Ronni T Material type: Text Publication details: New York Crown Business 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 SEY . Place hold Save to lists Add to cart (remove)
	34.	The relationship-Based enterprise powrering business success through customer relationship management by McKenzie, Ray Material type: Text Publication details: Toronoto Mcgraw-Hill Ryerson 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 MCK . Place hold Save to lists Add to cart (remove)
	35.	Knock your socks off service recovery Ron Zemke and Chip R Bell by Zemke, Ron Bell, Chip R Material type: Text Publication details: New York American Management Association 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 ZEM . Place hold Save to lists Add to cart (remove)
	36.	Up close and personal by Gamble, Paul R Material type: Text Publication details: London Kogan Page 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 GAM . Place hold Save to lists Add to cart (remove)
	37.	Successful customer relationship marketing new thinking,new strategies, new tools for getting closer to your customers Bryan Foss, Merlin Stone by Foss, Bryan Stone, Merlin Material type: Text Publication details: London Kogan Page Ltd 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 FOS . Place hold Save to lists Add to cart (remove)
	38.	The handbook of key customer relationship management the definitive guide to winning, managing and developing key account business by Burnett, Ken Material type: Text Publication details: Delhi Addison Wesley Longman 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 BUR . Place hold Save to lists Add to cart (remove)
	39.	Customer equity building and managing relationships as valuable assets Robert C Blattberg, Gary Getz, Jacquelyn S Thomas by Blattberg, Robert C Getz, Gary Thomas, Jacquelyn S Material type: Text Publication details: Boston Harvard Business School Press 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 BLA . Place hold Save to lists Add to cart (remove)
	40.	Loyalty.com customer relationship management in the new era of internet marketing by Newell, Frederick Material type: Text Publication details: New York Mcgraw-Hill 2000 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.872 NEW . Place hold Save to lists Add to cart (remove)

First
Previous
1
2
3
4
5
6
7
Next
Last

Williamson Magor Library | International Management Institute New Delhi