Your search returned 90 results.

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	21.	Productivity and Quality improvement Johnson Aimie Edosomwan by Edosomwan, Johnson Aimie Material type: Text Publication details: Badford IFS Publications Limited 1988 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.314 EDO . Place hold Save to lists Add to cart (remove)
	22.	Beyond quality new standards of total performance that can change the future of corporate America Jerry Bowles and Joshua Hammond by Bowles, Jerry Hammond, Joshua Material type: Text Publication details: New York Berkley Books 1992 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BOW . Place hold Save to lists Add to cart (remove)
	23.	Companywide quality management by Galgano, Alberto Material type: Text Publication details: Portland Productivity Press 1994 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 GAL . Place hold Save to lists Add to cart (remove)
	24.	On great service a framework for action by Berry, Leonard L Material type: Text Publication details: New York Free Press 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BER . Place hold Save to lists Add to cart (remove)
	25.	Electronic information deliver ensuring quality and value edited by Reva Basch by Basch, Reva Material type: Text Publication details: Aldershot Gower 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 025.04 ELE. Place hold Save to lists Add to cart (remove)
	26.	The services productivity and quality challenge edited by patrick T.Harker by Harker,Patrick T Material type: Text Publication details: Dordrecht Kluwer Academic publishers 1995 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.5 SER. Place hold Save to lists Add to cart (remove)
	27.	Juran a lifetime of influence by Butman,John Material type: Text Publication details: New york John Wiley 1997 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.50092 BUT . Place hold Save to lists Add to cart (remove)
	28.	Juran on quality by design the new steps for planning quality into goods and services by Juran, J M Material type: Text Publication details: New York Free Press 1992 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 JUR . Place hold Save to lists Add to cart (remove)
	29.	Operations management focusing on quality and competitiveness Roberta S Russell,Bernard W Taylor by Russell,Roberta S Taylor,Bernard W Edition: 2nd ed. Material type: Text Publication details: New Jersey Prentice Hall 1998 Availability: Items available for loan: International Management Institute New Delhi (2)Call number: 658.5 RUS , ... Place hold Save to lists Add to cart (remove)
	30.	Design and management of service processes keeping customers for life by Ramaswamy,Rohit Material type: Text Publication details: Massachusetts Addison-Wesley Publishing companyinc 1996 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 RAM . Place hold Save to lists Add to cart (remove)
	31.	Fundamentals of quality control and improvement by Mitra, Amitava Edition: 2nd ed. Material type: Text Publication details: New Jersey Prentice Hall International Inc 1998 Availability: Items available for loan: International Management Institute New Delhi (3)Call number: 658.562 MIT , ... Place hold Save to lists Add to cart (remove)
	32.	Quality problem solving by Smith, Gerald F Material type: Text Publication details: Milwaukee ASQ Quality Press 1998 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 SMI . Place hold Save to lists Add to cart (remove)
	33.	Delivering quality service balancing customer perceptions and expectations Valarie A. Zeithaml, A. Parasuraman and Leonard L. Berry by Zeithaml, Valarie A Parasuraman, A. Berry, Leonard L. Material type: Text Publication details: New York Free Press 1990 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.812 ZEI . Place hold Save to lists Add to cart (remove)
	34.	Tolls and methods for the improvement of qualitty Howard Gitlow...[et al]. by Gitlow, Howard Material type: Text Publication details: Boston Irwin 1989 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 TOO. Place hold Save to lists Add to cart (remove)
	35.	The management and control of quality James R. Evans, William M. Lindsay by Evans,James R Lindsay, William.H Material type: Text Publication details: Minneapolis/St.Paul West Publishing Company 1993 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 EVA . Place hold Save to lists Add to cart (remove)
	36.	What is total quality control? the Japanese way by Ishikawa, Kaoru Material type: Text Publication details: New Jersey Prentice-Hall 1985 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 ISH . Place hold Save to lists Add to cart (remove)
	37.	Quality and me lessons from an evolving life by Crosby, Philip B Material type: Text Publication details: San Francisco Jossey-Bass publishers 1999 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 CRO . Place hold Save to lists Add to cart (remove)
	38.	Continuous process improvement a pratical guide to improving processes for measurable results by Chang, Richard Y Material type: Text Publication details: New Delhi Wheeler publishing 1994 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 CHA . Place hold Save to lists Add to cart (remove)
	39.	The management and control of quality James R, Evans, William M. Lindsay by Evans, James R Lindsay, William M Edition: 5th ed. Material type: Text Publication details: Australia South-Western/Thomson learning 2002 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 EVA . Place hold Save to lists Add to cart (remove)
	40.	Managing six sigma a practical guide to understanding, assessing, and implementing the strategy that yields bottom-line success Forrest W Bryfogle, James M Cupello, Becki Meadows by Breyfogle, Forrest W Cupello, James M Meadows, Becki Material type: Text Publication details: New York John Wiley & Sons 2001 Availability: Items available for loan: International Management Institute New Delhi (1)Call number: 658.562 BRE . Place hold Save to lists Add to cart (remove)

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